Direct Debits

This is a payment option wherein a customer's direct debit account is linked to their World Options account for automatic payments.

Payments are automatically deducted from the linked account on the due date of the outstanding invoice. Customer will receive a notification via email 3 working days from their due date before the payment is taken out.

Customer may also dispute a charge by contacting 154.Support. 

Listed below are accepted reasons for disputes: 

• Parcel was delivered damaged
• Parcel was lost in transit
• Duplicate
• Increase in billed

As with all Direct Debit payments, there is a Direct Debit Guarantee which acts as a safety net to our customers, ensuring any incorrect payments are returned back to their account. Direct Debit is the safest payment method in the UK. It’s also amongst the most trusted

You need to complete the Direct Debit form for us to set this up in your account. Please contact 154.support for more details.