Commercial Invoice - Sold To Ship To Addresses

The World Options Portal can allow you to add a different address with EORI and Tax ID for Sold to Party and Ship to Party on Step 4 of the booking process, given that it is within the same country. 

Click on the Pencil icon next to the Sold To Address to update the sold-to party. 

An example of this is if you were shipping a parcel to Europe with the following :

• Sold To Address = Contact in Spain - Barcelona (payer of duty and taxes)
• Ship To Address = Contact in Spain - Madrid (receiver of goods)

Again, addresses should be within the same country; otherwise, the portal will not allow you to proceed with booking.

The same rule also applies to commercial invoices created by the customer; local customs will only keep the parcel on hold with possible storage fees or automatically return it if details on the paperwork are not correct.

Please see the Ship To Sold To Screen cast link for further details.